Hallmark Health Lifeline is an emergency response system designed to give subscribers the confidence to continue to live independently in their home. Lifeline does this by ensuring that subscribers know that whenever they need help, it is just a button push away.
To call for help, subscribers simply press a Personal Help Button that the subscriber wears as a pendant or on a wristband. This button activates a small in-house communicator that automatically dials the Lifeline Call Center. Highly-trained representatives, with interpreter services available, man the Center. Each subscriber has a health information and designator responder list that is immediately accessed once the help request comes into the Lifeline Call Center.
Within seconds, a Lifeline representative will answer the subscriber’s call. Subscribers may call to inform the representative of a minor problem that only requires a neighbor to stop by---or an ambulance if needed.
Whatever the subscribers need, Lifeline responds quickly. All the subscriber’s important information is immediately available to the Lifeline representative answering the call, so the type of help needed is quickly determined.
The Lifeline system has a highly sensitive speakerphone that lets the representative speak to the subscriber, even if the subscriber cannot get to the telephone. If the subscriber presses the button and cannot speak, the Lifeline representative will quickly send help.
Benefits
Hallmark Health Lifeline:
- Allows for subscribers to remain at home safely
- Assures for greater independence and security for the user
- Provides peace of mind for the subscriber and subscriber’s family
- Improves outcomes by ensuring early intervention when an accident occurs
- Can postpone the need for long term care
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